CEO & Co-Founder
Thank you for your interest in Evolv AI.
When I started Evolv AI with Tyler Foster the CTO and co-founder, our goal was to help our clients change the way they go about optimizing their digital customer experiences (CX). Let’s face it, digital experiences are for the most part poor. Every day we have to use websites, mobile apps, kiosks, and other digital devices to find information, purchase items, and access account details. It is amazing how often CX gets in the way of completing our goal.
Over the past twenty years, many companies have developed testing tools which companies are trying to use to improve CX. The few companies who are succeeding are doing so by investing millions into testing and personalization tools as well as hiring large teams of experts.
For the rest, that level of investment is often out of reach and short of hiring a huge team of experts and investing millions into tools, companies will continue to struggle to achieve their desired outcomes and maximize the return on their digital channels.
This is why we created Evolv AI in 2019, to bring a better way and solve the gap that exists for the vast majority of companies seeking Experience Optimization. Our core technology was spun out from a research and development firm that spent the better part of a decade incubating innovative artificial intelligence (AI) and machine learning (ML) algorithms.
We use AI-Driven Experimentation and Personalization to automate the ability for our clients to optimize their customer experiences in real time across all touchpoints on any digital channel. The result has been amazing in terms of the ability for our clients to accelerate their desired outcomes—without a huge team and investments in tools. Today we are trusted by companies across the globe including CuriosityStream, DirecTV, Fender, Rakuten, Tea, Verizon and Virgin Media.
I look forward to exploring how Evolv AI can help your company optimize your CX.
The values that guide our actions and behaviors include:
We support each other to bring our whole selves to work, differences and all. We build environments that bring out the best in each other. We move beyond stereotypes and treat all people as uniquely gifted. We are a constellation made up of singular stars, happy to shine more brightly together than we could alone.
We support each other to communicate in open, honest ways. We don’t have hidden agendas. We are transparent about our motives, our interests, and our plans. And while the truth may not always be pretty, we’re upfront about the challenges our people, our customers, and our company are facing.
We actively seek and regularly encourage feedback, ideas, and suggestions from those with experiences different than our own, throughout the company. We leverage our differences to improve our relationships, inform our decisions, and innovate.
We get to know each other, building rapport in open, friendly and accepting ways. Over time we earn the confidence and trust of others by being kind, direct and truthful, ensuring our actions mirror our words, and giving all others the benefit of the doubt, especially in moments where their impact may not have aligned with their intentions.
We make mistakes and we own them when we do. We support each other to do so in a safe and secure environment. We reflect on our actions and seek to understand our impact on others.We ask what we can do differently and we aren’t defensive when we hear the responses. We help each other apply and grow from what we continue to learn. We realize and humbly accept that we are each a work in progress.
Our leadership team has over 230 years of combined experience spanning early startup to public stages in Technology, Telecom, and Retail. We benefit from proven leaders who have worked for leading companies including Best Buy, Staples, Toys “R” Us, Oracle, Cloudera, Marketo, SAP, Apple, Bernstein Rein, Deloitte, and HP.
CEO & Co-Founder
CTO & Co-Founder
VP of Services, EMEA
General Manager, EMEA
VP of Expert Services
VP of Revenue Operations
VP of Channels & Alliances
VP of Marketing
Head of HR & Legal
Head of Demand Generation
VP of Finance
VP of Engineering
VP of Sales, North America
Our board members have a long track record investing in emerging internet and mobile related technologies globally. Their experience includes investing in companies such as Slack, Facebook, Airbnb, Fender, Impossible Foods, Rubikloud (sold to Kinaxis), Onavo (sold to Facebook), DeepMind (sold to Google), Bitstrips (sold to SnapChat), Crosswise (sold to Oracle), Viv (sold to Samsung), Levelset (sold to Procore), Zoom (ZM), and more.
Advisor, Horizons Ventures
Board Member at Fender, Seasoned, BUSSU, KAPCO; Former President of Lynda.com
CEO, Evolv AI