Thank you for finding out more about Evolv AI.
When I started Evolv AI with Tyler Foster, our goal was to help our clients change the way they go about optimizing their digital customer experiences (CX). Let’s face it, digital experiences are for the most part poor. Every day we have to use websites, mobile apps, kiosks, and other digital devices to find information, purchase items, and access account details. It is amazing how often CX gets in the way of completing our goal.
Over the past twenty years, many companies have developed testing tools which companies are trying to use to improve CX. The few companies who are succeeding are doing so by investing millions into testing and personalization tools as well as hiring large teams of experts.
For the rest, that level of investment is often out of reach and short of hiring a huge team of experts and investing millions into tools, companies will continue to struggle to achieve their desired outcomes and maximize the return on their digital channels.
