A new kind of Experience Optimization Platform
Through AI-driven experimentation and personalization, we enable you to continuously find better ways to connect with your customers.
Start ExperimentingExperimentation at AI Scale
Planning effective experimentation programs is complex work.
Evolv AI supercharges the traditional experimentation process by delivering greater uplift and deeper insights faster and with less traffic. We go way beyond the basics of A/B and multivariate testing (MVT) tools by also applying automation and providing insights-packed analytics.
Automation
- Simultaneously test as many ideas—from 10 to 10,000—as your visitor traffic supports, and completely bypass the conventional scope and scaling limitations of A/B and MVT testing tools.
- Test and validate multiple ideas with the same live visitor through our highly efficient traffic allocation.
- Gain uplift and discover insights at the same time through machine learning-trained data analysis and decision making that detects opportunities and automatically adjusts experiments.
Intelligent Insights
- Automatically explore a wide variety of ideas in combination to identify the most effective individual user interface (UI) elements and the best overall customer experience (CX).
- Discover hidden segments that perform better when targeted with specific content, designs, and workflows. Delight customers while achieving better ROI on your marketing and creative spend.
- Identify and correct friction points that are negatively impacting your business across the entire customer journey using Flows.
Running an experimentation program is hard, but the benefits to your bottom line can be exponential.
Omnichannel Personalization
Delight your customers by engaging them through experiences tailored to their unique attributes. Evolv AI delivers the right experience to the right audience across multiple touchpoints—each and every time.
Manual and Automatic Targeting
- Use rule-based Targeted Optimization to scope experiments to specific audience segments, increasing customer engagement and satisfaction by serving the most relevant experiences possible.
- Put Evolv AI’s advanced Auto Targeting to work to discover and cultivate new segments you never knew existed—and use this valuable knowledge to refine your overall marketing strategy.
Unified Data & Platforms
- Easily pull in visitor attributes from other data sources like customer data platforms (CDPs) or audience managers to supercharge intelligent personalization decisions.
- Control a range of frontend touchpoints—from apps and kiosks to chatbots and call centers—to create personalized customer experiences regardless of the device or channel used.
- Integrate Evolv AI into your preferred analytics platforms to output insights, customer segments, and detailed experiment statistics that illustrate variable-level uplift without disrupting existing workflows.
Real-Time Optimization
Evolv AI combines experimentation and personalization into an automated optimization platform that learns over time and delivers results by discovering, validating, and exploiting hidden opportunities for uplift—all faster than can be done manually or with traditional testing tools.
Augmented Ideation
- Run multiple experiments concurrently on the same page, or across multiple pages for full-funnel optimization. Optimize a large number of possible experiences while keeping management of those experiments straightforward, intuitive, and tailored to what resonates most with customers.
- Iterate on your experiments at any time. The sophisticated data models that power the Evolv AI platform allow ideas to be dynamically added, changed, and removed without stopping or restarting the overall optimization program, allowing you to capitalize on learnings while also maintaining momentum.
Automated Decision-Making
- The platform constantly makes thousands of micro-decisions, tightening the feedback loop from experiments and immediately capitalizing on learnings to drive better bottom-line results.
- No need to wait for statistical significance to capture gains—Evolv AI monitors live performance in real time to adjust allocation and drive traffic to high performers, revealing multiple winning customer experiences and executing small-scale changes that mitigate risk as experiments progress.
Want to learn more?
Check out our free ebook "A/B Testing Revolutionized" to understand how to leverage AI and ML to dramatically improve your customer experience (CX).
Analytics
Evolv AI has a full suite of analytics tools and reporting dashboards to help you understand which experiences are winning, and why.
Flows
Flows is an intuitive, interactive way to compare customer segment behavior between different experiences, revealing how visitors actually behave along the entire funnel.
- Discover the specific problems that lead to upstream drop-off—not just the point where visitors leave before converting provided by standard analytics tools—and use this valuable knowledge to prioritize the next set of ideas to test.
- Identify and measure changes in customer behavior to simplify reporting on the success of an optimization program, while quantifying additional gains realized through targeted segmentation and personalization.
- Break down silos between teams by providing a global view of the entire customer experience across all digital channels as visitors navigate between mobile, web, chatbots, and more.
- Drive efficiency and agility by reducing the need for manual flowcharts, waiting for data to get generated, or assembling information from disparate tools to gain the necessary insights.
Reporting Dashboards
- Define your own set of weighted KPIs—from bounce rate and average order value (AOV) to customer lifetime value (CLV), and beyond—and optimize directly against them so success means a good business outcome on your own terms.
- Track and measure the impact your optimization program is having on the business KPIs you’ve identified. Easily generate insights for executive-oriented reporting.
- Learn how the behavior of your customers changes over time, and let Evolv AI’s platform continually adjust to those changes.
- Drill down to reveal performance of individual ideas, uncovering which elements of the overall experience are really moving the needle and worth implementing.
Implementation
The Evolv AI platform was built to allow you to run a standard optimization program on top of it, supporting your process with a full suite of tools and automations to increase the velocity and impact of every idea.
- Keep track of where you are testing, who’s working on what, and the status of every idea with program management tools.
- Easily prioritize a backlog of ideas to stay ahead of your fast-moving experimentation program and modify it as new learnings are uncovered from ongoing optimizations.
- Introduce compelling and impactful web experiments and personalized content with Evolv AI’s purpose-built Integrated Development Environment (IDE).
- Ensure quality with our built-in QA tools, including shareable links and screenshots so your design gets implemented exactly as intended.
Integrations
Evolv AI is designed to work seamlessly with your technology stack.
- Benefit from our platform’s API-first architecture, which ensures we can easily integrate with your existing systems and applications from web analytics to ecommerce platforms and user behavior analytics tools.
- Get up and running quickly with our low-code integrations and pre-built connectors for the most common tools.
- Feel confident in your data both inside and out of our platform given our stringent standards for ensuring data continuity.